over acheiving again

So this is exactly what happened yesterday at work.
I get to work and I have one haircut at 12:00. a regular client i have. that take oh 30 min (maybefore) and I am done. I have nothing all day long.
Michelle has a client comming in. one that Fatemah had done before. but of course fatemah did not write down what she had used on this girl.
well she come sin with this platinum hair on top with natural underneath.
okay so michelle tells her how she has some spots underneath her hair on the brown. so she tells her she is goin to fix that for her. and bleach her roots and tone them. so here is what she did.
her natual is about an 8neutral. not ashy and not warm.
so this is what she used:
Roots: Bleach
Toner: 2 parts 10V and 1 part 10WARM
(p.s. she is convinced this is the way to tone all blonds pretty much. she doesnt like the cool blond look.)
Underneath: 8WARM

so now she has this champainge yellow roots with warm brown under.
First mistake was she didnt leave the bleach on long enough.
Second mistake was she toned her to a warm blond instead of the cool color platinum she wanted
third she made her brown under warm which she did not want.

so what i did was:
Roots: 10V all the way. and twice. i rinced it and did it again.
Underneath: 8 Neutral (which has a semi-ash base to tone out that warm)

and I told he she needed to wait about 2 weeks in order to re-bleach her roots because her scalp would not be able to handle it. so she said she would call in a few weeks.

So ya, I felt like a manager again. over and over again. its like im the step in manager when our manager is away. everyone comes to me with questions. and complaints, problems. everything. haha. weird.

anyway... that was my day yesterday. oh fun.

and now cas is trying to get prego again. and I am hopeing for the best. Iam praying for the best! always.